1. What the membership is

The Founders Club is a monthly subscription that entitles you to hand car wash services at Biz Family Auto Services Inc., 3 Commercial Ave, Garden City, NY 11530 ("we," "us," "Biz Family Autos"), according to the plan you select.

A membership is a service subscription. It is not a prepaid package, a gift card, or a stored-value account, and it has no cash value.

2. One membership, one vehicle

Each membership covers a single vehicle, identified by the license plate you provide at signup. Service is provided to that vehicle only.

• To cover additional vehicles, purchase a separate membership for each.
• Memberships are not transferable between people or vehicles, and cannot be shared, sold, or assigned.
• If you replace the vehicle or the plate changes, contact us and we will update your membership to the new plate. We may ask for documentation.
• Plans are priced by vehicle class. If the vehicle presented is an SUV, truck, or van and you purchased a car plan, you will be asked to upgrade or pay the difference at the counter.

3. Billing and automatic renewal

Your membership renews automatically every month until you cancel.

• You are charged on the day you sign up, and on that same date each month thereafter (your "billing date").
• If your billing date falls on a day that doesn't exist in a given month, you will be charged on the last day of that month.
• Charges are made to the payment method you provide, and you authorize us to charge it on a recurring basis until you cancel.
• Prices shown at checkout include applicable New York State sales tax.

4. Wash allowances and monthly reset

Each plan includes a set number of washes per billing month, or unlimited washes subject to Section 5.

• Your allowance resets on your billing date, not on the first of the calendar month.
• Unused washes do not roll over and are not refundable or exchangeable.
• If you use your full allowance before your next billing date, additional washes are available at our standard published rates.
• A wash is counted when the vehicle is checked in for service, whether or not the full service is completed at your request.

5. Fair use on unlimited plans

Unlimited plans are intended for normal personal use of a single vehicle. They are not intended for, and may not be used for:

• Commercial fleets, rideshare or delivery vehicle turnover, or dealership inventory
• Reselling washes, or bringing in vehicles on behalf of others
• Any use where the vehicle is not primarily driven by the member

We consider more than [FAIR USE NUMBER] washes in a single billing month to be outside normal personal use. If your usage appears commercial rather than personal, we will contact you to discuss moving to an appropriate plan. We reserve the right to limit, modify, or cancel a membership being used outside these terms.

6. What's included, and what isn't

Your membership covers the specific wash service described in the plan you purchased — exterior only, or interior and exterior. It does not include:

• Express Detail, Interior Detail, paint protection film, or any other detailing service
• Valet or pickup and drop-off service
• Shampoo, stain removal, extraction, or odor treatment
• Any add-on service not listed in your plan

These remain available to members at our standard rates, and members may receive a discount on detailing services at our discretion.

Excessive condition. Vehicles requiring significantly more time than a standard wash — heavy pet hair, sand, construction debris, spills, mold, biohazards, or excessive soiling — may require an additional charge quoted before work begins, or may be declined.

7. Cancellation, plan changes, and refunds

Cancelling. There is no contract and no cancellation fee. To cancel, call us at (516) 220-3000, email [EMAIL], or tell us in person at the shop.

• Cancellation takes effect at the end of the billing month you have already paid for. You keep access until then.
• We do not provide partial or prorated refunds for unused washes in a paid month.
• Please cancel at least 24 hours before your billing date to avoid the next charge.

Changing plans. Contact us and we'll move you to the new plan on your next billing date, so you receive the full month you've paid for. We do not prorate mid-month plan changes.

Failed payments. If a payment fails, we will attempt to charge your payment method again. Membership benefits may be suspended while your account is past due. If payment is not received, the membership may be cancelled.

8. Availability

Membership washes are available during normal business hours at our Garden City location: [BUSINESS HOURS]. No appointment is needed for a wash, and members are served in the order vehicles arrive.

We may close or limit service for weather, equipment issues, holidays, staffing, or other circumstances. Closures do not extend your billing period or entitle you to a refund, though we will work with members affected by extended closures.

9. Price changes

We may change membership pricing. If we do, we will give you at least [NOTICE PERIOD] days' notice before the new price applies to your membership, sent to the email or phone number on your account. You may cancel before the change takes effect if you don't wish to continue.

10. Right to refuse or end service

We may refuse service to any vehicle, or cancel a membership and refund the unused portion of the current month, if:

• The vehicle is unsafe to service, or its condition presents a health or safety risk
• The membership is being used outside these terms
• The member is abusive toward our staff or other customers
• Payment information provided is fraudulent or disputed in bad faith

11. Vehicle condition and liability

We take care with every vehicle. By using our services, you acknowledge:

• You are responsible for removing valuables and personal property before service. We are not responsible for items left in the vehicle.
• We are not responsible for pre-existing damage, or for damage to loose, aftermarket, damaged, or improperly attached parts — including trim, molding, emblems, antennas, spoilers, wraps, aftermarket accessories, and areas with existing rust, chipped paint, or prior body work.
• You must notify us of any concern before leaving our premises, so we can inspect the vehicle with you while it is on site. Claims raised after the vehicle leaves cannot be verified and may not be honored.
• To the fullest extent permitted by law, our liability arising from your membership is limited to the amount you paid us in the twelve months preceding the claim.

12. Changes to these terms

We may update these terms. If we make a material change, we will notify you at the email or phone number on your account before it takes effect. Continuing your membership after that date means you accept the updated terms. If you don't, you may cancel under Section 7.

These terms are governed by the laws of the State of New York.